Shipping | Refunds | Returns


Shipping

I will try to process your order within 24 hours of receiving it, excluding Sundays and all holidays that the post office is closed. Products are shipped via USPS Priority Mail, by me. It will include a tracking number that I will send you. If I am able to bundle your products into less shipping containers/boxes, I will refund the excess shipping charges as needed.

Local pick-up is available in the Mililani Area, and sometimes Kaimuki 8)

SHIPPING COSTS:

Flat-Rates are applied to your order based on your shipping location.

FOR US: FREE US shipping

FOR INTERNATIONAL: $20.00

Local Pick-Up is available in Mililani and sometimes Kaimuki for FREE 8)

Refunds & Returns

All sales on MOSSLIKE.com are final .

I make one-of-a-kind, sometimes custom orders, and these items cannot easily be re-sold. Thank you for your understanding.

No refunds, merchandise credit or exchanges are promised.

However, if you are unsatisfied with your purchase for any reason, please contact me directly via email: Gemma@mosslike.com

I would love to read your feedback and comments.

Further, at my sole discretion, I may decide that a refund or exchange is warranted.

MAHALO!

Information & Privacy

All payment transactions are handled through WooCommerce. I do not see or store any of your payment information.

If your create a user account on Mosslike.com, your user information will be stored securely with WordPress. If you would like me to delete your user information on MOSSLIKE.com, please contact me via email at Gemma@mosslike.com